China’s GAC coming to America in 2020 with an electric minivan

By on June 15, 2021

first_img COMMENTSSHARE YOUR THOUGHTS Buy It! Princess Diana’s humble little 1981 Ford Escort is up for auction An engagement gift from Prince Charles, the car is being sold by a Princess Di “superfan” Still, GAC remains undaunted and is now promising its U.S. launch will be in the first half of 2020.To mark that announcement, made at the 2019 North American International Auto Show, GAC also showed off its latest concept, a minivan-esque EV, fittingly called the Entranze EV. A seven-person 3+2+2 vehicle, the Entranze is meant to “evoke many of the touchstones of private jet travel,” according to the company’s press release.The overall profile of the Entranze certainly looks aerodynamic, and the quad sliding glass doors, wave-like instrument panel and side-mounted OLED screens (instead of one central display) definitely amp up the Jetsons quotient. On the other hand, the first row three-seat bench seating feels more Boeing 737 than G6. Created with Raphaël 2.1.2Created with Raphaël 2.1.2GAC Entranze ConceptHandout, GAC Created with Raphaël 2.1.2Created with Raphaël 2.1.2GAC Entranze ConceptHandout, GAC Created with Raphaël 2.1.2Created with Raphaël 2.1.2GAC Entranze ConceptHandout, GAC Created with Raphaël 2.1.2Created with Raphaël 2.1.2GAC Entranze ConceptHandout, GAC Created with Raphaël 2.1.2Created with Raphaël 2.1.2GAC Entranze ConceptHandout, GAC Created with Raphaël 2.1.2Created with Raphaël 2.1.2GAC Entranze ConceptHandout, GAC Created with Raphaël 2.1.2Created with Raphaël 2.1.2GAC Entranze ConceptHandout, GAC Created with Raphaël 2.1.2Created with Raphaël 2.1.2GAC Entranze ConceptHandout, GAC Created with Raphaël 2.1.2Created with Raphaël 2.1.2GAC Entranze ConceptHandout, GAC Created with Raphaël 2.1.2Created with Raphaël 2.1.2GAC Entranze ConceptHandout, GAC We encourage all readers to share their views on our articles using Facebook commenting Visit our FAQ page for more information. Trending Videos The Rolls-Royce Boat Tail may be the most expensive new car ever advertisement So stay tuned, because the answers to those above questions should be available sooner rather than later. Trending in Canadacenter_img Chinese carmaker GAC Motor has been saying since 2015 it intends to enter the U.S. market.Then, just when that appears to be about to finally happen, something gets in the way.Recently, the biggest barrier not only to GAC but any other Chinese manufacturer headed Stateside has been the escalating trade war between Donald Trump’s administration and China’s Xi Jinping. PlayThe Rolls-Royce Boat Tail may be the most expensive new car everPlay3 common new car problems (and how to prevent them) | Maintenance Advice | Driving.caPlayFinal 5 Minivan Contenders | Driving.caPlay2021 Volvo XC90 Recharge | Ministry of Interior Affairs | Driving.caPlayThe 2022 Ford F-150 Lightning is a new take on Canada’s fave truck | Driving.caPlayBuying a used Toyota Tundra? Check these 5 things first | Used Truck Advice | Driving.caPlayCanada’s most efficient trucks in 2021 | Driving.caPlay3 ways to make night driving safer and more comfortable | Advice | Driving.caPlayDriving into the Future: Sustainability and Innovation in tomorrow’s cars | Driving.ca virtual panelPlayThese spy shots get us an early glimpse of some future models | Driving.ca Still, there are clever touches like a storage trolley that slides between the seats when needed; and foldable rocker panels that serve as steps and also function as a bench for “comfortable” outdoor seating. Rounding out the Entranze’s specs are a heads-up display and AI voice control.No word yet on how many clicks you’ll get on a single charge, how much an Entranze will set you back or any other information that you’d probably like to know. What GAC did say at the launch event is that even though the Entranze is considered a concept, it will put the Entranze into production in the second half of the year. RELATED TAGSSUVNon-LuxuryNew VehiclesNon-Luxury See More Videos Created with Raphaël 2.1.2Created with Raphaël 2.1.2 GAC Entranze Concept  Handout / GAC ‹ Previous Next ›last_img read more

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Huawei sticks with Windows Phone – report

By on June 4, 2021

first_img Google taps retail with NYC store Huawei founder urges shift to software A Huawei executive says the Chinese firm will keep on developing devices running on Windows Phone, apparently not fazed that Microsoft will be both a hardware and software supplier on the OS platform following its purchase of Nokia’s Devices & Services unit.“We remain one of Microsoft’s strategic partners,” said Richard Ren – quoted by The Wall Street Journal – who heads up the company’s consumer unit in Europe.Huawei, along with Nokia, Samsung and HTC, all manufacture devices using Windows Phone. Of those, only Nokia is solely reliant on Windows Phone – the other three device manufacturers place greater focus on the rival Android operating system.There has been some analyst speculation that Microsoft’s Nokia deal could give it an advantage over other Windows Phone manufacturers, not least in getting new devices out the door faster than its rivals.Microsoft executive VP Terry Myerson, in a blog shortly after the Nokia acquisition was announced, nonetheless maintained that the software giant could both compete with and serve device makers as customers.“We have exciting ideas, and so do our OEM partners,” he said. “Our partners bring innovation, diversity and scale to Windows. I’m always thrilled by the beautiful new device designs our partners are continually bringing to market.”There are of, course, other examples of device manufacturers having to compete directly with software suppliers who have started to ship out their own devices. Microsoft’s Surface tablet is one such case, as is Google-owned Motorola in the Android OS space. Related Devices HuaweiMicrosoftNokiaTechnologyWindows Phone AddThis Sharing ButtonsShare to LinkedInLinkedInLinkedInShare to TwitterTwitterTwitterShare to FacebookFacebookFacebookShare to MoreAddThisMore 13 SEP 2013 Ken Wieland center_img Tags Ken has been part of the MWC Mobile World Daily editorial team for the last three years, and is now contributing regularly to Mobile World Live. He has been a telecoms journalist for over 15 years, which includes eight…More Read more Previous ArticleVodafone-Kabel deal passes shareholder hurdleNext ArticleThai broadcaster sues Apple over third-party sport app Author HomeDevicesNews Huawei sticks with Windows Phone – report Xiaomi Q4 boosted by Huawei woeslast_img read more

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Kirk grabs Sony lead with final-hole birdie

By on May 31, 2021

first_imgHONOLULU – A birdie on the final hole gave Chris Kirk a 5-under 65 and the outright lead in the Sony Open, and that’s about it. Cloudy conditions and only a gentle, Pacific breeze meant just about everyone was in the mix at Waialae Country Club – even John Daly. At one point, there was a six-way tie for the lead Saturday in the third round. An hour later, 14 players were separated by a single shot. Kirk got up-and-down from a bunker on the par-5 18th hole, making a 10-foot birdie putt that gave him the lead over Harris English (67) and PGA Tour rookie Will Wilcox (64), who is playing only the third PGA Tour event of his career. Kirk was at 12-under 198. Daly matched the low score of the third round with a 64 and was five shots behind. Masters champion Adam Scott wasn’t making up any ground, dropped two shots late in his round and finished with a two-putt birdie for a 71 and was two shots behind. Sony Open: Articles, videos and photos A dozen players were separated by three shots going into Sunday, a group that includes Kapalua winner Zach Johnson as he tries to become the first player since Ernie Els in 2003 to sweep the Hawaii swing. Kirk and English both are going for their second win of this wraparound season that began in October. Kirk won the McGladrey Classic in November, his final tournament of the year before taking time off for the birth of his second child. English finished the year with a win in the OHL Classic at Mayakoba in Mexico. The plan for both of them is to not worry about anyone else because there would be too many players to worry about. ”When it’s so close like that, everybody is going to be making some birdies here and there,” Kirk said. ”So I probably won’t look at leaderboards as much as I normally would. A lot of courses I think lend themselves to you need to know what your position is going into any given hole, but out here, I don’t think that’s really the case. They’re just so volatile with guys making birdies and bogeys. ”I’ll just probably try to keep my head down and make as many birdies as I can.” Former Sony Open champion Jerry Kelly (66) and Jimmy Walker (67) were at 10-under 200, while the group at 201 included Robert Allenby (65), Pat Perez (66), Retief Goosen (66) and Johnson, who had a 66. Brian Stuard, who had a one-shot lead going into the third round, had a 71 and also was still only three shots behind. Perez was among those tied for the lead until he four-putted the 14th, the final three putts from 3 feet. PGA champion Jason Dufner three-putted from 3 feet on the 18th hole for a bogey and was four shots behind. The long shot would have to be Wilcox, who learned to play from his mother, a golf pro at Pine Harbor in Alabama. Small for his age, he played at least 36 holes a day as a kid, a habit that only changed after he was old enough to drive. He played the Canadian Open when he was playing on the Canadian Tour. He qualified for the 2011 U.S. Open at Congressional, where his thrill was a practice round with Johnson and Padraig Harrington. And now this. Wilcox earned his card by finishing 10th on the Web.com Tour money list last year, though he fell back by not playing the Web.com Tour finals for what he said was ”personal stuff.” ”I didn’t know what was going to happen this week,” Wilcox said. ”Making the cut was a dream come true. Playing good on Saturday was a dream come true. Getting to have a decent shot tomorrow is ridiculous. We’ll see.” Having a decent shot might seem like a dream for Allenby considering where his game has been. He made only five cuts in 24 tournaments last year and had to use an exemption from career money (top 25) to get his card. Allenby has been making enough putts to at least give himself a chance, and for that, he credits the games he plays at home in Florida. What should have been taken as an insult as turned into a benefit. ”I’ve been playing the guys at Admiral’s Cove, all the 60-year-olds, and they make me putt out because they’re like waiting for me to miss,” he said. ”I keep shooting 7-, 8-, 9-unders and stuff with them. They’ve put me in a good mental state for out here on Tour.”last_img read more

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QP, UOP to Develop Gas Treating Technology

By on October 6, 2020

first_imgQatar Petroleum (QP) and UOP LLC, a Honeywell company, have signed a joint research agreement on “Process Optimization of CO2 and Sulfur Components Removal from Natural Gases.”The agreement was signed at QP headquarters by Mohammed bin Saleh Al-Sada, Minister of Energy and Industry and Chairman of QP, and Rajeev Gautam, President and CEO of UOP.The primary aim of the research is for the treated natural gases to be more efficiently utilized in further processing operations such as in transporting natural gas in pipelines, in the production of liquefied petroleum gas (LPG), natural gas liquids (NGL), liquefied natural gas (LNG), gas-to-liquids (GTL) products, and in associated/non-associated gas cleanup upstream petrochemical/fertilizer manufacturing plants.Al-Sada welcomed the agreement as an important milestone in Qatar’s gas industry. Al-Sada said: “Qatar is constantly working to facilitate the optimum development of its hydrocarbon resources, and this agreement is another step in that direction.”“Developing more efficient technologies to remove contaminants from natural gas will help boost Qatar’s reputation as a safe, reliable supplier of natural gas as well as high-quality products,” Al-Sada added.“Global natural gas demand is growing rapidly and LNG/LPG/NGL/GTL production is critical to meeting the needs of regions not served by pipelines and to enable global trade,” said Gautam. “Qatar Petroleum is a recognized leader in the production of LNG/NGL for world markets, and we look forward to extending our long-standing partnership to develop technology in these important fields.”QP operates its offshore gas platform and five NGL plants at Mesaieed Industrial City, and it is also a joint venture with Qatargas (which is the world’s largest LNG producer), RasGas (which is the world’s second-largest LNG producer), Shell’s Pearl GTL (which operates in Qatar the world’s largest GTL plant) and Oryx GTL Limited (which operates the second-largest GTL plant in Qatar). QP develops/operates onshore and offshore oil and gas fields in Qatar, including exploration, field development, production, refining, transport, and storage.QP has recently inaugurated a state-of-the-art Research & Technology Center (QPRTC) at the Qatar Science & Technology Park (QSTP) to carry out cost-effective research activities on subjects related to surface/sub-surface activities in oil & gas fields in cooperation with global R&D centers within national/international oil companies, technical universities, oil/gas service companies, etc.Honeywell’s UOP, on the other hand, is a leader in natural gas treating technologies, which currently are used in QP’s LNG and gas processing facilities.UOP’s separation technology and equipment remove contaminants such as water, carbon dioxide and sulfur compounds (hydrogen sulfide, mercaptans, etc.) from natural gas in order to meet rigorous product specifications and requirements for downstream transmission and liquefaction equipment. In liquefied form, natural gas can be easily and efficiently transported to markets around the world, where it is used for a wide variety of energy applications.Honeywell’s UOP Gas Processing and Hydrogen business unit offers technology, equipment and materials to treat and process natural gas, as well as to purify the hydrogen used in refineries. Its gas technologies extract water, mercury, sulfur compounds, carbon dioxide and other contaminants from raw natural gas. UOP also offers technologies that are widely implemented for LNG/LPG/ NGL production and for associated/non-associated gas cleanup upstream petrochemical & manufacturing plants. The business has supplied technology to more than 3,600 individual process units for gas processing in a broad range of applications through the world.UOP has increased its offerings in natural gas in recent years. Earlier last year, it launched UOP Separex Flux+ and Select membrane elements to remove contaminants such as acid gas and water from natural gas. In 2012, the company purchased a majority stake in Thomas Russell Co., which offers technologies and modularized packaged plants enabling shale and conventional natural gas producers to remove contaminants from natural gas and recover high-value NGLs used for petrochemicals and fuels. Thomas Russell products are now part of the UOP Russell line. UOP also has marketing alliances with Twister B.V., and Ortloff Engineers, Ltd. for natural gas separation technology to recover NGLs.In 2012, UOP and QP collaborated to establish the first Engineering Design Seminar program in the Middle East to meet the growing demand for highly-trained engineers who specialize in refinery process units and equipment.[mappress]LNG World News Staff, January 29, 2014; Image: QPlast_img read more

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Oakridge hangs on to beat Whitehall 17-9 in a key West Michigan Conference showdown

By on September 16, 2020

first_img ENDS IN Displayed poorly DEAL OF THE DAY The League × Inappropriate / Offensive (7802) Thank you! This will help us improve your ad experience. We will try not to show you such ads again. Inappropriate / Offensive ENDS IN Thank you! This will help us improve your ad experience. We will try not to show you such ads again. Bestseller Inappropriate / Offensive Report a problem This item is… Add Comments (Max 320 characters) Bestseller $9.99 Report a problem This item is… Add Comments (Max 320 characters) Ads by Amazon NBC Sports (17612) FOX Sports: Stream live NFL, College Footbal… DEAL OF THE DAY Inappropriate / Offensive Not relevant Share Displayed poorly $37.99 ENDS IN Not relevant Not relevant Bestseller Other Inappropriate / Offensive Displayed poorly Not relevant Mail Thank you! This will help us improve your ad experience. We will try not to show you such ads again. The Sports Gene: Inside the Science of Extr… $0.00 Add Comments (Max 320 characters) ENDS IN Thank you! This will help us improve your ad experience. We will try not to show you such ads again. Share Not relevant Bestseller Inappropriate / Offensive ENDS IN Bestseller Report a problem This item is… Report a problem This item is… 0 DEAL OF THE DAY Not relevant (34271) Other × MIRITY Women Racerback Sports Bra… DEAL OF THE DAY Displayed poorly Bestseller ENDS IN Ads by Amazon × Thank you! This will help us improve your ad experience. We will try not to show you such ads again. DEAL OF THE DAY Other Displayed poorly Fox Sports Go Add Comments (Max 320 characters) DEAL OF THE DAY $49.95 Add Comments (Max 320 characters) LocalSportsJournal.comThe Oakridge football team failed to score throughout the second half, but held on to a 17-9 victory over Whitehall on Friday in a West Michigan Conference.The Eagles opened the scoring with a 35-yard field goal from Zack Campbell in the first quarter to give Oakridge a 3-0 lead.Oakridge increased its lead with 6:03 left in the second quarter on an 11-yard touchdown run by Leroy Quinn to give the Eagles a 10-0 advantage.Quinn added another touchdown with 1:11 left in the second quarter from four yards out.The Eagles led 17-0 at halftime.The Vikings cut its deficit to 17-3 after a 23-yard field goal from Taden Brandel with 1:20 left in the third quarter.Whitehall closed out the scoring with a late third quarter touchdown by Kaleb Venema from 39-yard out to cut the deficit to 17-9. The Vikings failed to add the extra point.Both team failed to score during the fourth quarter.Quinn paced Oakridge with 118 yards on 24 carries and two touchdowns, while Venema ran for 127 yards for the Vikings on 16 attempts.The Eagles improved to 3-0 on the season and 2-0 in league play. They will host Mason Country Central next Friday.Whitehall drops its record to 1-2 on the season and 1-1 in conference play. The Vikings will host Ravenna next Friday. Not relevant Displayed poorly ENDS IN Add Comments (Max 320 characters) Report a problem This item is… $0.00 Other Other Displayed poorly Report a problem This item is… Inappropriate / Offensive Not relevant Shares Other (2) Report a problem This item is… × × 50PC Disposable Face MàSc/Mack Anti-Dust … Thank you! This will help us improve your ad experience. We will try not to show you such ads again. Displayed poorly Thank you! This will help us improve your ad experience. We will try not to show you such ads again. × Shop Now × ENDS IN Bestseller Bestseller (31628) (822) Add Comments (Max 320 characters) × Add Comments (Max 320 characters) Twelve Other Inappropriate / Offensive Report a problem This item is… $0.00 (657) Other $15.29$17.99 DEAL OF THE DAY (117) DEAL OF THE DAY Thank you! This will help us improve your ad experience. We will try not to show you such ads again. $14.99$18.00last_img read more

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Following attack on Amit Bhandari DDCA to increase security during trials

By on August 6, 2020

first_imgAdvertisement 12zxNBA Finals | Brooklyn Vs2kv3afWingsuit rodeo📽Sindre Ek( IG: @_aubreyfisher @imraino ) d7aWould you ever consider trying this?😱33wfzbCan your students do this? 🌚cvqkrRoller skating! Powered by Firework Following the attack on Amit Bhandari, the  Delhi and District Cricket Association chief selector and former India pacer, DDCA President Rajat Sharma on Wednesday assured of better security for selectors during trials.Advertisement At an interaction with IANS, Sharma said now only players will be allowed to enter the ground and the DDCA will keep the local police in the loop wherever trials are conducted. “The security of our selectors is of utmost importance for us. Now onwards, only players will be granted entry to the grounds during trials and not their friends or family members,” Sharma told IANS.DDCA President Rajat Sharma. “We will also inform the local police wherever the trials will be conducted. I assure that the DDCA will provide the best security cover to players and selectors,” he remarked.Advertisement Earlier on Wednesday, Sharma slapped life ban on Under-23 cricketer Anuj Dedha for assaulting Bhandari for not including him in the list of probables for the state U-23 squad. “We (DDCA) are imposing a life ban on the player that attacked chief selector Bhandari, apart from following all the legal procedures. The attack was a henious crime and an attempt on his (Bhandari’s) life,” Sharma said.“He (Anuj Dedha) has been banned from all forms of cricket activities in Delhi,” Sharma told IANS over phone.Advertisement Bhandari was attacked by a group of unidentified people during the Under-23 state trials at St Stephens ground here on Monday after Dedha confronted him over not being included in the list of probables.Bhandari was hit by iron rods and hockey sticks. He was rushed to a hospital by co-selector Sukhvinder Singh. Bhandari received 7 stitches for cuts on his feet and head. Advertisementlast_img read more

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Hills create history

By on August 5, 2020

first_imgPrecede – FROM humble beginnings at a dairy farm in country Victoria, Veronica Hill never imagined that at 75 years…[To read the rest of this story Subscribe or Login to the Gazette Access Pass] Thanks for reading the Pakenham Berwick Gazette. Subscribe or Login to read the rest of this content with the Gazette Digital Access Pass subscription.last_img

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Rubio out indefinitely with sprained right elbow

By on February 10, 2020

first_imgWhere did they go? Millions left Wuhan before quarantine The bigger challenge for all rookie point guards is organizing and running an offense. With Karl-Anthony Towns, Zach LaVine and Andrew Wiggins at his disposal, it would be up to Dunn to keep the mouths fed and the ball moving if he has to step in for Rubio for any stretch of time.“Defensively he’s done a lot of good things and I think the more experience he gets the better he’s going to play,” Thibodeau said. “He’s learning. He’s getting better each day. There will be some ups and downs, but his intensity will cover up for things.”Dunn said getting those first two games on the road under his belt has helped him adjust to the speed of the NBA game, particularly in the fourth quarter.“I’ve been playing in some tough situations the last two games and those are the type of games I like to play in,” Dunn said. “If Ricky doesn’t have the chance to play tomorrow night or any other games that go further along, I just have to step up and be ready.”ADVERTISEMENT 30 Filipinos from Wuhan quarantined in Capas Sports Related Videospowered by AdSparcRead Next MOST READ Smart hosts first 5G-powered esports exhibition match in PH EDITORS’ PICK Chinese-manned vessel unsettles Bohol town We are young PH among economies most vulnerable to virus Smart’s Siklab Saya: A multi-city approach to esportscenter_img Taiwan minister boards cruise ship turned away by Japan PLAY LIST 01:31Taiwan minister boards cruise ship turned away by Japan01:33WHO: ‘Global stocks of masks and respirators are now insufficient’01:01WHO: now 31,211 virus cases in China 102:02Vitamin C prevents but doesn’t cure diseases like coronavirus—medic03:07’HINDI PANG-SPORTS LANG!’03:03SILIP SA INTEL FUND View comments BREAKING: Solicitor General asks SC to forfeit ABS CBN’s franchise Battle-tested Wright raring to play for Phoenix in PBA Brad Pitt wins his first acting Oscar as awards get underway Mainland China virus cases exceed 40,000; deaths rise to 908 Minnesota Timberwolves guard Ricky Rubio, right, tries to block the pass of Sacramento Kings guard Ty Lawson. APMINNEAPOLIS — Ricky Rubio will be out indefinitely with a sprained right elbow, the Minnesota Timberwolves announced Monday (Tuesday Manila time).Rubio was injured in the fourth quarter of Saturday’s loss to the Sacramento Kings. He met with doctors for an MRI on Monday evening, and the test confirmed the team’s initial diagnosis of a sprain. With nothing broken, Rubio likely will only have to miss one to three weeks.ADVERTISEMENT Don’t miss out on the latest news and information. Rubio is an integral part of a young Wolves team trying to end a 12-year playoff drought. His veteran leadership, passing and defense are needed on a team that has started the season 0-2.With Rubio sidelined, rookie backup Kris Dunn is in line to start the home opener on Tuesday night against Memphis.FEATURED STORIESSPORTSGinebra teammates show love for SlaughterSPORTSWe are youngSPORTSCone plans to speak with Slaughter, agent“Next man up,” Timberwolves coach Tom Thibodeau said when asked if Dunn was ready to start this early in his tenure. “You don’t get here by accident. You’re here, you’re a great player, get in there and get the job done.”Dunn was the fifth overall pick out of Providence in June and has impressed Thibodeau early with his defensive acumen. The demanding coach has said that the 22-year-old Dunn is “NBA-ready” from a defensive perspective right now, and he lauded his young point guard’s effort on that end through the first two games.last_img read more

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Move Your Microsoft Server Licenses to Amazon’s Cloud

By on December 16, 2019

first_imgTop Reasons to Go With Managed WordPress Hosting 8 Best WordPress Hosting Solutions on the Market Why Tech Companies Need Simpler Terms of Servic… Related Posts david stromcenter_img Amazon announced a major coup with pricing for Windows Servers on AWS today. Now you can move your licenses from a physical machine to AWS’ cloud, including all Microsoft server apps, such as server versions of Exchange, SharePoint, SQL Server and Dynamics CRM.You can either purchase a new license or migrate your existing licenses through the recently expanded Microsoft Software Assurance program, which earlier this month enabled moving your licenses from a physical server to the cloud. What AWS has done is make this easier, without having to pay for a second license for the cloud-based instance. It is about time that Microsoft has done this, and given the pace of virtualization, a good thing, too.Amazon made the announcement today at the Microsoft Worldwide Partner Conference in Los Angeles. “If you are an ISV and have migration tools that will help customers migrate their existing deployments, now you can extend your offerings to AWS cloud. If you are a System Integrator offering professional services to customers and specialize in above Microsoft Windows Server applications, we would love to hear from you,” the company posted on the AWS blog. Amazon is seeing customers who want to migrate from an earlier, say Server 2003, version to more current versions in the cloud. More information can be found on Amazon’s web site here. A Web Developer’s New Best Friend is the AI Wai… Tags:#Announcements#cloud#Cloud Providers last_img read more

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Is there a place for CRMs in a CDP world?

By on December 15, 2019

first_img Related postsThe California Consumer Privacy Act goes live in a few short weeks — Are you ready?14th December 2019Lytics now integrates with Google Marketing Platform to enable customer data-informed campaigns14th December 2019ML 2019121313th December 2019Global email benchmark report finds email isn’t dead – it’s essential13th December 20192019 benchmark report: brand vs. non-brand traffic in Google Shopping12th December 2019Keep your LinkedIn advertising strategy focused in 202012th December 2019 Is there a place for CRMs in a CDP world?You are here: HomeDigital MarketingIs there a place for CRMs in a CDP world? In the early 1990s, database-focused marketing transformed into what we now know as customer relationship management (CRM).Over the years, the ways in which salespeople deal with customers and potential customers have changed, and the CRM has incorporated many of those changes. The rise of social media and the importance of mobile, for instance, has meant that those channels have been integrated into modern CRMs.But where does this central tool of sales go from here?Centered around email. It could be that some CRMs evolve into extensions of central communication channels, instead of incorporating those channels into the standard CRM.Email, for example. Switzerland-based Gmelius, for instance, reimagines CRM with email as its center, given that email remains the central communication tool for salespeople.In Gmelius, emails that require action become task cards. Collaboration between teams can be managed from inboxes and with Google Calendar, notes and due dates can be attached to the tasks, inbox-linked automatic reminders help users keep track of due dates and messages can be logged into a standard CRM. Here’s a typical screenshot:(Click to enlarge.)Incorporating CDP and business processes. Erik Hale, Global Enterprise executive for business process management at CRM/business process automation platform BPM’Online, told me that CRM “is evolving into more a complete business solution,” in part by taking some of the capabilities of the Customer Data Platform (CDP).He said his company’s CRM, for instance, offers some of the features often associated with CDPs, including the ability to handle unstructured data, orchestrate multiple channels in real time and provide tools for data cleaning, like de-duplication.But, he acknowledged, CDPs are more advanced in the ways that they handle data input from a wide range of sources. CRMs will continue to grow their capabilities as a platform that isn’t “just a [large] address book” for sales, he said, until CRMs overtake CDPs by absorbing their best features.CDPs as the superset. But Raviv Turner, CEO and co-founder of customer data platform (CDP) CaliberMind, sees a more fundamental transformation of CRM’s role in the customer journey, where CRMs become a kind of subset of CPMs.CRMs were born for B2B as sales tools for maintaining one-to-one relationships, and he sees traditional versions remaining in such a role for salespeople. It’s part of salespeople’s habitual workflow and their working data is in there.But their relative importance in B2B will change dramatically, he predicts.A large and growing portion of B2B customers now comes pre-sold to the salesperson. In other words, the IT manager who wants to buy new cloud services or the office manager buying new furniture for branch offices have extensively researched their purchases online before they ever connect with a salesperson. They have visited web sites, downloaded white papers, checked out expert or buyer reviews and pored over comparison charts.“It used to be, you pick up the phone and [the results of the conversation] get recorded into Salesforce [CRM],” he said. “Now, it’s 8 to 10, maybe more, touches [between the brand and the customer] before Salesforce.”That means that marketing now owns a much bigger role in the B2B sales cycle. And, Turner says, that means that CDPs will take a bigger role and reduce CRM’s, because CDPs are designed to handle personalization at scale, via big data.While this view supports CaliberMind’s position and vision as a CDP, CDPs do have advantages over CRMs.The customer management-at-scale advantages of CDPs. CDPs are designed to support one-to-many interactions, delivering data in real-time as well as collecting it and thus supporting the omni-channel approach required to market to B2B and B2C buyers, especially as new channels like smart cars, smart glasses, the Internet of Things and interactive TV really take off. By contrast, CRMs are intended to house data about one-to-one sales transactions.In addition to neatly arrayed structured data, CDPs are designed from the ground up to handle unstructured data, such as the kind that emanates from social and other channels, and to accommodate really big data.CRMs, CDP Institute founder David Raab has told me, were born as tools to replace sales agents’ Roladexes and contact cards and to assist contact center agents — not as the keepers of master identity profiles that are used across an organization’s many tools and channels.“Look at [CDP] as an intelligent switchboard,” Turner said, more optimized for personalization and for account-based marketing than lead-focused CRMs, and better able to take advantage of AI because the data is centralized and clean. He also noted that CDPs like his also have built-in tools for de-duplication and other data cleaning, something that CRMs may not.On the B2C side, it’s no contest, in Turner’s view. Consumer sales are now all about personalization delivered at scale, which favors CDPs. He said that consumer-focused organizations that have marketing automation platforms with CRMs built-in or attached will eventually need a customer data repository optimized for multi-channel performance.Neither CRM nor CDP? AI will eventually change CRMs, Turner predicts, possibly leading to a tool that combines both kinds of tools. He pointed out that Salesforce itself — the king of CRM — seems to be getting ready for a new level of platform-wide customer identity, with its recent acquisitions of Datorama and MuleSoft and its launch of Customer 360. Similarly, Oracle has recently launched what it describes as a “CDP-plus,” called CX Unity.Tony Kavanagh, CMO of CRM Insightly, told me he sees CRMs remaining as an automation tool for managing leads, opportunities and relationships, possibly with CDP as the master record underneath.But Patrick Salyer, GM of SAP’s Customer Data Cloud and formerly CEO of identity management platform Gigya (now owned by SAP), thinks both of the terms — CRM and CDP — are too limiting.CRMs are designed for sales use cases, he said, as in Salesforce, while CDPs are largely a tool for marketers. (One of the CDP Institute’s definitions of CDPs is that they need to be usable by non-technical marketers.)Instead, Salyer promotes the idea of a Customer Data Cloud, which contains privacy consent info and purchase history, in addition to demographic, behavioral and relationship data.Whatever they are called and however many separate incarnations there are for use cases such as sales, it appears the customer profile — the record of a customer’s history with a brand and with a sales person — is moving toward many more features, a greater ability to capture and utilize a wide variety of data, and support for the real-time and personalized engagement with users across platforms.This story first appeared on MarTech Today. For more on marketing technology, click here.The post Is there a place for CRMs in a CDP world? appeared first on Marketing Land.From our sponsors: Is there a place for CRMs in a CDP world? Posted on 27th October 2018Digital Marketing FacebookshareTwittertweetGoogle+sharelast_img read more

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